Fast-Track Banking — GTBank In-Branch PIN Pad Service

Fast-Track Banking allows customers to walk into a GTBank branch, complete a counter transaction and leave quickly. The service is built around a PIN pad device used at the teller position, which reads the customer's GTBank Naira MasterCard. It appears in the Other Services section of GTBank's personal banking service range, alongside Foreign Currency Draft Issue, Financial Advisory and Cash-In-Transit.

• In-branch counter service
• Uses a GTBank Naira MasterCard
• Listed under Other Services

The PIN pad is portable and described as easy to use at the counter. Security rests on card and PIN verification, as the device only accepts the GTBank Naira MasterCard. GTBank states that transaction processing time is reduced significantly when the PIN pad is used.

• Portable and easy to use
• Only accepts the GTBank Naira MasterCard
• Significantly reduced transaction processing time

Withdrawals are authorised by the customer directly on the PIN pad before cash is handed over by the teller. The card and 4-digit PIN replace the usual paper withdrawal process, and the customer selects the account to be debited on screen. A receipt is issued by the teller at the end of the transaction.

• Insert the Naira MasterCard into the PIN pad
• Enter the amount
• Enter the 4-digit PIN
• Confirm the account to withdraw from
• Collect and confirm the cash from the teller
• Collect the receipt from the teller

Cash deposits follow a similar sequence at the counter. The customer enters the deposit amount on the PIN pad and confirms which account the funds should be credited to before handing the cash to the teller. A receipt is collected from the teller once the deposit is completed.

• Insert the Naira MasterCard into the PIN pad
• Enter the amount to deposit
• Confirm the account to deposit into
• Give the teller the cash
• Collect the receipt from the teller

Fast-Track Banking is a branch-based service, in contrast with GTBank's e-Banking options such as Online Bill Payment, Airline Ticket Payment, iRequire and Security Token, which are accessed remotely. It is grouped with the bank's other in-branch offerings, including International Money Transfer and Cash-In-Transit. Customers use the service by visiting a GTBank branch with their Naira MasterCard.

• Accessed in GTBank branches
• Separate from the e-Banking service range
• Grouped with International Money Transfer and Cash-In-Transit