Feature overview

Contact Forms arrived as the headline addition in Jetpack 1.3. Jetpack describes the feature as looking familiar to anyone who has used WordPress.com's Contact Forms or the Grunion Contact Form plugin. The result is a contact form that can be placed on whatever WordPress post or page the site owner chooses.

  • Introduced in Jetpack 1.3
  • Based on the same approach as WordPress.com Contact Forms
  • Comparable to the Grunion Contact Form plugin
  • Usable on any WordPress post or page

Source: Jetpack 1.3 Released: Contact Forms

How Contact Forms work

A form is created by clicking the contact form icon above the post editor, which opens a popup for building the form. Within that popup, fields can be added, edited and reordered, and field labels can be changed. The email address that receives responses, and the subject line used, can also be customised.

  • Contact form icon above the post editor
  • Add, edit and reorder form fields
  • Edit field labels and add checkboxes, dropdowns and more
  • Set the recipient email address and subject

Source: Jetpack 1.3 Released: Contact Forms

Responses and spam protection

Each submission is emailed to the address configured for the form. In addition, all responses are listed in the Feedbacks section of the WordPress Admin, so they remain accessible within the site. Jetpack states that the form is Akismet anti-spam protected, assuming the Akismet plugin is installed.

  • Email notification for each response
  • Responses listed under Feedbacks in WordPress Admin
  • Akismet anti-spam protection where Akismet is installed

Source: Jetpack 1.3 Released: Contact Forms

Release context and support

The Jetpack 1.3 release that introduced Contact Forms also fixed a small number of bugs, improving YouTube embed handling and support for youtu.be URLs, and correctly loading Sharing admin styles across server and WordPress configurations. The update appears in the WordPress dashboard, and the latest version of Jetpack can also be downloaded directly. Jetpack directs users with questions to its support forum.

  • Improved YouTube embed and youtu.be URL handling
  • Sharing admin styles fix
  • Update available from the WordPress dashboard or direct download
  • Questions answered via the Jetpack support forum

Source: Jetpack 1.3 Released: Contact Forms

Place within Jetpack

Jetpack lists contact forms among the year's notable updates alongside country data in stats, subscriptions, Jetpack comments and Carousel. The company also names contact forms as one of three major feature releases, with Jetpack comments and carousels, that saw large adoption and contributed to growth in plugin downloads. Jetpack reports that the plugin passed two million downloads from WordPress.org, having taken 13 months to reach its first million.

  • Grouped with stats, subscriptions, Jetpack comments and Carousel updates
  • One of three major feature releases cited in a download growth milestone
  • Jetpack passed two million WordPress.org downloads

Sources: Mind Rating Jetpack?, Jetpack Doubles Downloads

Sources

  1. Jetpack 1.3 Released: Contact Forms https://jetpack.com/resources/jetpack-1-3-released-contact-forms/ Verified 19 Sep 2026
  2. Mind Rating Jetpack? https://jetpack.com/resources/mind-rating-jetpack/ Verified 19 Sep 2026
  3. Jetpack Doubles Downloads https://jetpack.com/resources/jetpack-doubles-downloads/ Verified 19 Sep 2026

Last verified 19 Sep 2026. This entry is compiled from the public web pages listed above. Nothing here is stated that those pages do not, and each of them was read on the date shown.