IBM — AI, Automation and Hybrid Cloud for Enterprises

IBM describes its mission as being a catalyst that makes the world work better, seeking positive impact globally and in the communities where it operates. The company brings together software, consulting and infrastructure so that clients can tackle their most significant business problems. Its platforms integrate AI into core systems and workflows, improve operating efficiency and deliver secure scalability across hybrid cloud environments. IBM states that it runs solutions internally before releasing them to clients, so what it offers is tested in practice.

IBM sets out four strategic priorities: hybrid cloud and AI, enterprise AI in production, the Client Zero advantage, and quantum computing and beyond. The company's about page presents its origin story across periods running from 1880–1929, 1930–1949, 1950–1979, 1980–1999, 2000 to 2023, and 2024 to the present. These chapters cover the industrial revolution and early twentieth century, the rise of computing, the mainframe era, the personal computer and digital transformation, global connectivity and AI, and the future of technology and sustainability.

• Hybrid cloud and AI
• Enterprise AI in production
• Client Zero advantage
• Quantum computing and beyond

IBM publishes a product catalogue spanning software and infrastructure for enterprises. Named offerings include watsonx.ai and watsonx Orchestrate for AI, Maximo Application Suite for asset management, Planning Analytics for financial planning, Instana and Turbonomic for performance and resource optimisation, API Connect and webMethods for integration, Safer Payments for payment fraud, ILOG CPLEX Optimization Studio for optimisation, and FlashSystem storage. The company highlights products recognised in the TrustRadius 2026 Top Rated Awards, where verified reviews are cited as evidence of results at scale.

• IBM watsonx.ai and watsonx Orchestrate
• IBM Maximo Application Suite
• IBM Planning Analytics, including Planning Analytics for Excel and Workspace
• IBM Instana Observability and IBM Turbonomic
• IBM API Connect and IBM webMethods integration
• IBM Safer Payments
• IBM ILOG CPLEX Optimization Studio
• IBM FlashSystem storage

IBM Bob is an AI coding agent and AI-powered development partner that automates the full software development lifecycle, working alongside developers inside their codebase. It offers Ask, Plan and Agent modes, covering concept analysis, technical planning and building, and can spawn focused agents and subagents. For modernisation work it handles repo-wide refactors, dependency upgrades, framework migrations and automatic test regeneration with CI alignment, with modernisation paths published for IBM Z applications, IBM i and Java. Plans listed are a trial tier plus Pro, Pro+ and Ultra.

• Modes: Ask, Plan, Agent
• Repo-wide refactors and framework migrations
• Automatic test regeneration and CI alignment
• Modernisation paths for IBM Z, IBM i and Java
• Plans: Trial, Pro, Pro+, Ultra

IBM Concert is an agentic AI platform for IT operations that creates a unified, adaptive operational layer across an environment, connecting signals, building shared context and orchestrating action between teams and tools through governed workflows. Concert Observe, part of the same platform, combines application, infrastructure and network observability into a single operational view, mapping dependencies across hybrid environments to speed up root-cause analysis. IBM Cloud Pak for AIOps applies AI, machine learning and automation to help IT operations managers and site reliability engineers manage and remediate incidents, with visibility into performance and dependency data across environments.

• IBM Concert: agentic AI platform for IT operations
• Concert Observe capabilities include full-stack, database, AI agent and LLM, infrastructure and network observability
• Digital experience monitoring and synthetic monitoring
• Concert Protect and Concert Resilience modules
• IBM Cloud Pak for AIOps for incident management

IBM Cloud Paks provide AI-powered software designed to accelerate application modernisation, with pre-integrated data, automation and security capabilities. They offer a unified hybrid cloud platform experience so business and IT teams can build and modernise applications across any cloud or IT infrastructure. Cloud Paks run on Red Hat OpenShift and give access to Red Hat Marketplace, an open cloud marketplace with a partner ecosystem offering IBM-certified software. Red Hat on IBM Cloud and Red Hat OpenShift on IBM Cloud are also listed among IBM's products.

• Runs on Red Hat OpenShift
• Access to Red Hat Marketplace
• Pre-integrated data, automation and security capabilities
• Red Hat OpenShift on IBM Cloud

IBM Consulting is described as the only global consultancy within a major technology company, with more than 150,000 experts available to clients. IBM also lists services such as IT infrastructure modernisation and the IBM Innovation Studio. Partner-built solutions extend IBM products: Aramar Fast Financials offers a zero-code, configurable solution for financial consolidation, reporting and planning built as an alternative to traditionally constructed IBM Planning Analytics with Watson models, deployable on IBM Cloud, with live demonstrations available from business partner product experts.

• IBM Consulting with 150,000+ experts
• IT infrastructure modernisation services
• IBM Innovation Studio
• Partner solutions including Aramar Fast Financials and ReportWORQ

The IBM Newsroom publishes press releases and features across topics including artificial intelligence, research and innovation, corporate news and social impact. It provides press tools such as global newsrooms, media contacts organised by topic and region, and the IBM Media center for video. The newsroom also hosts the IBM Annual Report 2025, covering the company's performance and progress, alongside links to leadership and investor relations information.

• IBM Newsroom for press releases and features
• Media contacts by topic and region
• IBM Media center video library
• IBM Annual Report 2025 available to download