Microsoft Surface: Devices, Business Range and Support

Surface Pro for Business is a range of AI-powered 2-in-1 devices that convert between tablet and laptop use. Models are offered with Intel or Snapdragon processors carrying an integrated neural processing unit, in 12-inch and 13-inch sizes, with optional 5G connectivity. Displays are anti-reflective PixelSense Flow touchscreens, with an OLED option on selected 13-inch models. Configurations include LPDDR5x memory of 16 GB, 32 GB or 64 GB and all-day battery life.

• 12-inch and 13-inch PixelSense Flow touchscreens
• Intel Core Ultra processor (Series 3) or Snapdragon X2 with 80 TOPS NPU
• 16 GB, 32 GB or 64 GB LPDDR5x RAM
• Rear camera for document scanning and ultrawide front camera with Windows Studio Effects
• Detachable keyboard and pen input
• 86% of the enclosure on selected devices made from recycled content

The eighth edition of Surface Laptop for Business is a clamshell laptop range built for organisational deployment. It is available with Intel or Snapdragon processors and PixelSense touchscreens in 13-inch, 13.8-inch and 15-inch sizes. Video calling uses AI-enhanced 1080p Surface Studio cameras and dual Studio microphones, and selected models add a customisable haptic touchpad and an integrated privacy screen. The 13-inch Intel configuration offers 16 GB or 24 GB of LPDDR5x RAM with full support for Windows x86 applications, while larger models reach 64 GB.

• 13-inch, 13.8-inch and 15-inch anti-reflective PixelSense displays
• Intel Core Ultra (Series 3) or Snapdragon processors with NPU
• Up to 64 GB LPDDR5x RAM on 13.8-inch and 15-inch models
• 1080p AI-enhanced Studio camera and dual Studio microphones
• Full-size keyboard and large customisable touchpad
• 64% of the enclosure on selected devices made from recycled content

Surface Laptop Studio 2 is a creative-focused laptop with a 14.4-inch touchscreen and a hinged display that moves between laptop, stage and studio positions. It uses 13th Gen Intel Core processors built on the Intel Evo platform and can be configured with NVIDIA GeForce RTX 4050 graphics on certain SKUs, alongside up to 32 GB of RAM for multitasking. The device includes a Studio Camera with a wide field of view, automatic framing and Windows Studio Effects, and supports pen input in applications such as OneNote. Dual displays require a device with a USB4/Thunderbolt 4 port, and HDR streaming requires HDR content with HDR enabled in device settings.

• 14.4-inch touchscreen with 360-degree design views
• 13th Gen Intel Core processors on the Intel Evo platform
• NVIDIA GeForce RTX 4050 graphics on selected SKUs, with NVIDIA Studio driver support
• Up to 32 GB RAM
• Studio Camera with auto-framing and Windows Studio Effects
• Dolby Atmos audio and Dolby Vision video support with compatible content

Surface Hub 3 is an all-in-one digital whiteboard for meeting spaces, described as the first rotatable Teams Rooms board running Windows. It is offered in 50-inch and 85-inch sizes, both with Intel i5 integrated graphics and a Microsoft Surface Hub Smart Camera with 4K resolution and a 136-degree horizontal field of view. Features include palm rejection for natural writing, dual active pen inking and one-touch meeting join. The 50-inch model can be undocked and used with the APC Charge Mobile Battery, and mounts, stands and mobile carts are available from Steelcase and Salamander. Support for the Windows 10 Team edition on Surface Hub has ended.

• 50-inch model: 741 × 1097 × 76 mm, 28 kg, 3840 × 2560 resolution
• 85-inch model: 1130 × 1959 × 85.6 mm, 84 kg, 3840 × 2160 resolution
• Eight-element MEMS microphone array and three-way stereo speakers
• Compatible with Surface Hub Pen 3, Surface Slim Pen and Surface Slim Pen 2
• Works with Microsoft Teams Rooms certified accessories

Surface Pro for Business and Surface Laptop for Business are described as secure by default, with a Windows security stack spanning hardware, software, firmware and cloud. Zero Trust principles verify access and enforce least privilege, secured-core PC protections are built into Windows 11 Pro with Microsoft Pluton, and Surface UEFI settings can be configured remotely through Microsoft Intune using DFCI. Credential protection and recovery use Pluton, BitLocker and Windows Hello. Integrated NPUs support AI features including Recall, Copilot chat, improved Windows search and Copilot access by keyboard, touch or voice, along with Copilot in Microsoft 365 and custom agents built with Windows AI Foundry and Copilot Studio.

• Zero Trust access verification
• Secured-core PCs with Microsoft Pluton
• Remote UEFI configuration via Intune and DFCI
• BitLocker and Windows Hello authentication
• Recall, Copilot chat and enhanced Windows search

Every Surface device includes a minimum one-year Microsoft Hardware Limited Warranty, covering mechanical breakdown, technical support and prepaid return shipment, with protection starting on the day of purchase. Customers can extend cover by buying a Microsoft Protection Plan, offered as Microsoft Extended Hardware Service, Extended Hardware Service Plus, Microsoft Complete for Business and Microsoft Complete for Business Plus. Plans include unlimited cover for mechanical breakdowns and cover for accidental damage from handling, such as cracked screens and power surges. Drive Retention lets an organisation keep the removable drive during service; a tampered Surface removable drive causes the device to shut off power through cloud security.

• Minimum one-year Microsoft Hardware Limited Warranty
• Unlimited mechanical breakdown coverage
• Accidental damage from handling cover under protection plans
• Drive Retention for removable drives during service
• Advanced Exchange, not available in every country
• Next Business Day Shipping Service
• Replacement components for self-repair
• Service through Microsoft in-region repair facilities or Authorised Service Providers
• Global Customer Service phone numbers published online

Surface business devices are described as designed with sustainability in mind. Microsoft states that 86% of the enclosure on selected Surface Pro devices and 64% on selected Surface Laptop devices is made from recycled content. Both ranges use modular components, including removable solid-state drives, which are intended to make repair easier and extend the usable life of the device.

• Recycled content in device enclosures
• Modular components
• Removable SSDs for easier repair

Surface information is published on microsoft.com in multiple regional and language editions. The business range appears on Arabic-language sites for Saudi Arabia, the United Arab Emirates and Qatar, and warranty and support material is published in English for the United States and in Czech for the Czech Republic. Pages link to purchasing routes for Surface devices and to deployment and management resources for IT teams, including the Microsoft Surface Diagnostic tooling.