Assets — Atlassian asset and configuration management

Assets is an app within Atlassian's Service Collection that covers asset tracking and configuration management. Atlassian presents it as the CMDB capability of the collection, giving teams visibility into dependencies so they can manage assets and configuration items. The stated uses are troubleshooting incidents quickly and minimising the risk of changes. Its product page sits under the Jira Service Management feature pages for asset and configuration management.

• Positioned under the heading "Track what matters"
• Described as the CMDB element of Service Collection
• Used to manage assets and configuration items
• Supports incident troubleshooting and change risk reduction

Atlassian groups curated apps and AI agents into collections, and Assets belongs to the Service Collection. That collection also includes Jira Service Management, Customer Service Management and Rovo, and is framed around elevating support experiences, keeping critical services running and delivering value fast. Atlassian states that AI experiences and Rovo are included in Service Collection, and that Jira Service Management is now included as an app within it. The Atlassian products index lists the same grouping as "Deliver service at high-velocity".

• Jira Service Management
• Customer Service Management
• Assets
• Rovo

Atlassian announces across its Jira Service Management and Service Collection pages that Assets is available for all Standard customers. For the collection as a whole, Atlassian offers a free trial or the option to contact sales for more information. The Service Collection page also links to a combined features and pricing view covering the included apps.

• Available to all Standard customers
• Free trial route for Service Collection
• Contact sales option for enterprise enquiries
• Features and pricing listed at collection level

Assets runs on the Atlassian Cloud Platform, which Atlassian describes as the foundation connecting tools, teams and the data underpinning a system of work. Atlassian characterises the platform as secure by design, compliant across global standards and reliable at scale. The platform's Teamwork Graph connects people, work and goals across Atlassian and third-party tools so AI draws on relevant context without heavy setup.

• Built on the Atlassian Cloud Platform
• Teamwork Graph supplies cross-tool context
• Security, compliance and reliability built into the platform

Atlassian's product index places Assets among a wider catalogue organised by collection and by role. Products named alongside it include Jira, Confluence, Loom, Rovo, Bitbucket, Jira Product Discovery, Trello, Jira Align, Talent, Pipelines, Focus, DX and Feedback. Assets is distinct from these: it sits in the Service Collection and addresses asset and configuration data rather than code hosting, documentation or portfolio planning.