WordPress.com Website Design Service

The Website Design Service builds professional websites for customers who would rather hire WordPress website designers than build a site themselves. Sites are built by WordPress.com experts and fully managed, with no coding or setup required on the customer's part. WordPress.com presents three routes, described as three ways to bring a vision to life, covering everything from a quick launch to a fully custom, feature-rich website.

• Built by WordPress.com design experts
• No coding or setup required
• Fully managed site build
• Three service tiers: Express, Express Store, Custom Development

Express is the entry option, aimed at getting started faster with a basic 5-page site. It costs $499 and requires the Premium plan, which includes fast, secure hosting. Delivery is within 4 business days of WordPress.com receiving the customer's content, and the option carries a 14-day money-back guarantee.

• $499 plus the required Premium plan
• 5-page website
• Within 4 business days of receiving your content
• Custom domain free for a year with an annual paid plan
• Fast, secure hosting
• 14-day money-back guarantee

Express Store covers everything in Express plus WooCommerce pages, for customers who need to sell online. It is priced at $499 and requires the Business plan, which includes fast, secure hosting. The build adds the essential store pages alongside the standard five pages.

• $499 plus the required Business plan
• 5-page website with essential WooCommerce pages
• Shop archive, cart, checkout and My Account pages
• Free domain for one year
• 14-day money-back guarantee

Custom Development brings a website to life through a curated network of WordPress agencies, starting from $5,000, with hosting not included. The process begins with a project discovery call, after which the customer is matched with an expert WordPress agency and receives a personalised proposal and pricing estimate. The agency then delivers a custom-designed website with review rounds for refinement, followed by quality, compliance and accessibility checks before launch. Project duration varies according to the complexity of the requirements, and customers can also browse all agencies directly.

• From $5,000, hosting not included
• Project discovery call to share your vision
• Matched with an expert WordPress agency
• Personalised proposal and pricing estimate
• Review rounds for refinement
• Pre-launch quality, compliance and accessibility checks

WordPress.com publishes a comparison table so customers can match scope and budget to the right tier. Professional design, mobile-friendly layout, fast support and secure hosting are included across all three options. Ecommerce setup is available with Express Store and Custom Development, while product import, learning management systems, migrations, membership sites, custom third-party integrations, plugin setup, revisions and site-specific documentation are listed only under Custom Development.

The service page offers direct entry points for each option: a "Design my website" call to action, "Get started" links for the Express tiers, and "Match me to an agency" or "Browse all agencies" for Custom Development. The service is also signposted from other parts of the WordPress.com site, including the free plan page and the domains page, where it is presented as a way to turn a registered domain into a finished website. A frequently asked questions section on the service page addresses further queries.

• "Design my website" and "Get started" links on the service page
• "Match me to an agency" or browse the agency directory
• Linked from the WordPress.com domains and free plan pages
• Website design service FAQ on the service page

The Website Design Service sits alongside WordPress.com's self-service tools and plans. Customers who prefer to build their own site can use the WordPress.com website builder, with themes, block patterns and hosting included, while the pricing page sets out the Personal, Premium and Business plans that the design service tiers depend on. The service is also part of the WordPress.com affiliate programme, where it is described as an expert team transforming a vision into a website and earns affiliates 20% of the first purchase.

• WordPress.com website builder for self-service site creation
• Premium and Business plans required for Express and Express Store
• Included in the WordPress.com affiliate programme at 20% of first purchase

WordPress.com is operated by Automattic, whose Terms of Service govern access to and use of its software, applications, extensions and other products and services. The same terms cover related Automattic services such as WooCommerce and Jetpack, and note that some additional or separate terms apply to certain products and programmes. Users in the European Economic Area, Switzerland and the United Kingdom are subject to some special terms.

• WordPress.com services provided by Automattic
• Terms of Service cover WordPress.com, WooCommerce, Jetpack and others
• Special terms for European users