Access Bank Services: Agency Banking, Transfers, W Initiative

Access CLOSA extends financial services into neighbourhoods through authorised agents who process transactions using Point-of-Sale (POS) terminals and mobile phones. Services are available to both Access Bank customers and customers of other banks, including outside normal banking hours at weekends and on public holidays. Every agent outlet carries Access CLOSA signage, and locations can be verified on the bank's website or through its contact centre. Individuals, registered businesses and corporates with retail chains or large distribution networks may all become agents.

• Cash deposits and withdrawals
• Funds transfer
• Bill payments
• Airtime purchase
• Account opening
• Agent requirement: visible, accessible business location
• Agent requirement: minimum working capital of N50,000
• Agent requirement: valid identification and utility bill
• Agent requirement: business registration documents for corporate bodies

AccessAfrica is a payments product covering person-to-person, business-to-business, person-to-business and government-to-person flows, used for purposes such as school fees, merchant payments, e-commerce, trade payments and diaspora remittances. Customers send funds in US dollars, and recipients receive either local currency or US dollars depending on local regulations and their account. The service reaches over 140 countries across Africa, Europe, Asia, the Middle East and the Americas, and is available to Access Bank customers only. Transfers can be initiated at any Access Bank branch, via the AccessMore app and through internet banking.

• Send in USD, receive in local currency or USD
• Payout to beneficiary bank account
• Payout to mobile wallets, subject to local regulations
• Cash pickup in countries with Access Bank subsidiaries
• Near-instant delivery to beneficiaries

The Pan-African Payment and Settlement System (PAPSS) is a centralised payment and settlement infrastructure for intra-African trade and cross-border transactions, settling in local currencies without third-party currency conversion. Through Access Bank, individual and corporate customers can send instant payments in Naira to beneficiaries in 11 African countries, with beneficiaries receiving funds within 120 seconds of initiation. The service is available on the AccessMore app and in branch across over 500 branches. Individuals may transact up to $2,000 equivalent monthly and corporates up to $5,000 equivalent monthly without supporting documentation; above those thresholds, documentation under the CBN Foreign Exchange Manual applies.

• Send currency: NGN; receive currency: local currency of destination
• Live in Nigeria, Ghana, Sierra Leone, Liberia, Gambia, Zimbabwe, Guinea, Djibouti, Kenya, Zambia, Rwanda and Malawi
• Settlement within 120 seconds
• Available on AccessMore and in branch
• Removes dependence on third currencies and correspondent banks

Access Bank unveiled the "W" Initiative in July 2014 to support female entrepreneurs in Nigeria. Alongside financial inclusion, it acts as a one-stop centre for the bank's women-focused offerings. The initiative sits within the bank's sustainable banking programme, which it describes as more than two decades of work on sustainability.

• Launched July 2014
• Focus on female entrepreneurs and financial inclusion
• Part of the bank's sustainable banking programme

Access Bank groups a range of community and environmental programmes under sustainable banking, alongside working capital loans and asset financing for business growth. Listed initiatives include Malaria to Zero, health awareness programmes marking World Health days, support for children with needs, and projects addressing the digital divide. Community investment examples cited include the Access Bank Lagos City Marathon, first hosted in 2016 in partnership with the Lagos State Government, and a school adoption project that began with the renovation of Bonny Camp Primary School, Victoria Island, Lagos, in 2013.

• Malaria to Zero
• Health awareness programmes
• Caring for Children with Needs
• Closing the Digital Divide
• School Adoption Project
• Access Bank Lagos City Marathon

Enquiries about loans, agency banking and other services are directed to the bank's contact centre. The bank also invites customers to visit any Access Bank branch.

• Email: contactcenter@accessbankplc.com
• Phone: +234 700 300 0000 or +234 1 271 2005
• More than 700 branches and service outlets